How to make Knowledge Process Outsourcing exactly right for you



A UK member of The DDC Group of global outsourcing companies. We started in 1989, providing data capture services for the direct marketing industry, hence our name: Direct Data Capture.

Building up expertise in our Philippines operation, where employees now range from graduate level to medical and engineering practitioners, we diversified into new markets, creating tailored outsourcing services with combinations of human excellence and technological development.

Our goal remains to assemble bespoke, smart outsourcing solutions for each new customer, and for existing clients with broadening needs, saving them money while improving quality and supporting sustainable growth.


The DDC Group

The Group employs 4,000 staff. The majority work at our production centres in the Philippines, Bosnia & Herzegovina, UK and USA; others are engaged in consultation, project management and customer service in USA, Continental Europe and UK.

From the Group at large, our hybrid “onshore-offshore”, “technology-manual” services encompass document handling, image scanning, voice contact, software development, automated and expert manual data capture, and research and analytics.

The ethos of The DDC Group is to provide tailored solutions with attentive management throughout.


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