Our Knowledge Processing Solution

Knowledge Process Outsourcing (KPO) is a form of back office processing that leverages knowledge and expertise to move the process forward. These processes will usually add some sort of value during the task, and some by definition, a KPO workforce must be skilled, and an element of training must take place before the process begins.

There is much discussion about the difference between Business Process Outsourcing (BPO) and Knowledge Process Outsourcing. The truth however, is that it should be viewed as a spectrum, with BPO at one end and KPO at the other. The DDC Group have expertise in every part of this spectrum, so why not talk to the experts, and see how we can help your business be more efficient.

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Smart KPO – The DDC Way

DDC KPO can offer a range of knowledge processing services onshore, offshore and near-shore. From multi-lingual data capture, through to medical, legal, engineering and financial administration processing, we have the experience and ability to manage these processes in a more efficient manner than many companies can complete them internally.

Benefits

Extensive Experience And Knowledge
Over 30 years of experience and a highly experienced team.
Global Operational Centres
Access to 12 global locations to offer the most suitable solution.
Highly Skilled And Educated Staff
Many of our staff our multilingual and degree level educated.
Multi-Language Expertise
The ability to operate in over 40 languages.

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Knowledge Processing SERVICES

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