Here are some more in-depth articles to support your research into Knowledge Process Outsourcing (KPO), and Smart KPO of specialist tasks.
Knowledge Process Outsourcing. An Overview from The DDC Group. [PowerPoint slides] CLICK HERE.
A 10-Point Review of Knowledge Process Outsourcing (KPO): scope and opportunity. [White Paper] CLICK HERE.
How to Solve Intellectual Resource Challenges in Any Vertical Market. [White Paper] CLICK HERE.
Let’s Talk About Necessary Evil Time. [PowerPoint slides] CLICK HERE.
“Necessary Evil Time” and Knowledge Workers. [PDF | Article for the Oil & Gas industry published in PPDM’s Foundations] CLICK HERE.
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Also see in this section:
Read case studies of successful Smart KPO projects.
Browse our blog posts.